Please note that products represented are subject to availability at time of booking. Practical advice and details on dress, weather, etc., shall be provided after reservations have been made.
PAYMENT
- Once reservations have been confirmed, a non-refundable deposit of 25% is required to hold reservations.
- Full payment is required 8 weeks prior to arrival and 45 days for groups.
- Rates quoted in foreign currency (e.g. USD) will be converted into ZAR at the applicable exchange rate at the time of payment.
- Variable rates e.g. airfares, conservation levies, etc., are subject to change without prior notification.
National Park Specials
- Prices are non-negotiable, non-refundable and payments must be made before the expiry date of the special for it to be valid. Some specials are only valid when payment is made by Electronic Transfer (EFT).
Important Notes:
- Do not email your credit card details over the Internet as this could result in fraud beyond our control.
- Kindly refrain from depositing CASH, as it attracts banking fees, which will be for you own account.
- Telegraphic Transfers: you are responsible for all the bank levies, which are to be advised by your bank.
VISAS
- Please ensure that you have the correct visas for the countries you are visiting.
- You are required to have a minimum of two blank pages in your passport to enable the entry visa into South Africa to be issued. If there is insufficient space in the passport, entry will be denied and you are likely to be detained pending return to your country of origin.
MEDICAL AND TRAVEL INSURANCE
- Travel insurance is strongly advised. You should be covered in the event of cancellation or curtailment, death, any medical or rescue expenses, as well as for any loss of baggage, money or personal items.
- Zimbabwe is excluded for cancellation & curtailment cover.
TIPPING/GRATUITIES
- Tipping / gratuities are not included in the cost of your safari/tour. You are welcome to tender small amounts to the staff & guides.
- The average acceptable gratuity is 10% for services rendered.
MALARIA
- Please note that you are advised to take malaria precautions when going into a malaria area.
- For up to date advice on Malaria and other health precautions, visit the following website: http://www.malaria.co.za. (Go into this website to view map for malaria areas in Southern Africa.)
VOUCHERS
- On receipt of your full payment, a detailed itinerary shall be provided electronically, with vouchers, directions and what to see and do in areas being explored.
LATE AMENDMENT FEE
- A minimum of R50.00 per booking will be charged for changes/amendments made within 1 month prior to travel.
CANCELLATION CLAUSES
Land Arrangements:
- If cancelling any booking or part thereof up to 6 weeks prior to arrival, the deposit will be forfeited.
- If cancelling any bookings or part thereof between 6 weeks and 1 month there is a 50% cancellation fee.
- If cancelling any bookings or part thereof within 1 month of arrival, there is a 100% cancellation fee.
Flights:
- There is a 25% cancellation fee for discounted tickets plus R90.00 per ticket.
- Normal economy class tickets (i.e. no discounts) have an administration fee of R120.00 per ticket.
Car Hire:
- There is a cancellation fee of 1 day's rental.
This booking is an eventual contract between the client and TOURSA and shall be deemed to be concluded in Cape Town, Republic of South Africa; and shall be interpreted according to the laws of the Republic of South Africa. In the event of any action hereunder, the Supreme Court of South Africa (Cape Town Local Division) shall have jurisdiction in regard thereto, not-with-standing that the amount of the claim may be within the jurisdiction of the Magistrate's Court.
E & OE (errors & omissions excepted).
TOURSA’s Membership with Travel Organizations:
SATSA MEMBERSHIP NUMBER 645
SAACI MEMBERSHIP NUMBER S0828